LineMeUp Queue

1. Introduction

Welcome to LineMeUp. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

Name and contact information (email address, phone number)
Account credentials (email and password)
Vehicle information (make, model, color, license plate)
Student information (name, grade, school)
Parent/guardian relationship information

2.2 Location Information

Our app collects location data to enable the school pickup queue functionality. This includes:

Real-time GPS location when you join the pickup queue
Location data to determine when you enter the school's pickup zone

Location data is only collected when you actively use the pickup queue feature and is not tracked when the app is closed or in the background.

2.3 Device Information

We may collect device information including:

Device type and model
Operating system version
Unique device identifiers
Push notification tokens

3. How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain our service
To manage the school pickup queue system
To notify schools when parents arrive for pickup
To send push notifications about queue status
To improve and personalize user experience
To communicate with you about service updates
To ensure safety and security of students during pickup
To comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the following situations:

With Schools: We share relevant pickup information with the schools your children attend
Service Providers: We may share data with third-party service providers who assist in operating our service
Legal Requirements: We may disclose information when required by law or to protect rights and safety
Business Transfers: In the event of a merger or acquisition, user information may be transferred

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption of data in transit and at rest
Secure authentication mechanisms
Regular security assessments
Access controls and monitoring

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Pickup queue data is retained for statistical and reporting purposes. You may request deletion of your account and associated data at any time.

7. Children's Privacy

Our service involves information about children for the purpose of school pickup management. We collect only the minimum necessary information about students (name and school association) required to provide our service. Parents/guardians have full control over their children's information and can request deletion at any time.

8. Your Rights

Depending on your location, you may have the following rights:

Access your personal information
Correct inaccurate data
Request deletion of your data
Object to or restrict processing
Data portability
Withdraw consent

To exercise these rights, please contact us at the email address provided below.

9. Third-Party Services

Our app uses the following third-party services that may collect information:

Google Firebase (Authentication, Database, Analytics)
Google Maps (Location services)
Push notification services (Firebase Cloud Messaging, Apple Push Notification Service)

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

LineMeUp

support@linemeup.com